Ordering & Terms
Minimum of $250 on initial order. Please submit copy of your resale tax ID with your first order.
Only $100 on reorders (or a $10 under minimum fee will apply).
Order online and take advantage of online only specials, see availability and what's new, and re-order quickly from your order history!
Order by phone toll free 877-858-2862 Monday - Friday from 9:00 am to 5:00 pm EST except holidays (or use 941-360-8087 from outside the USA).
Order by fax 877-363-0735 (or use 941-203-1013 from outside the USA) print an order form for your convenience.
Order by email email@example.com (but please never send your credit card information by email).
Future orders are always welcome to help you and our artists plan ahead. Your credit card will only be charged once your order ships.
Backorders are kept open if out-stock-products add to at least $60. Corresponding backorder shipping charges will apply.
Online specials may apply to web orders and for ready to ship (in-stock) products only.
Email updates will keep you informed on your order status. Expect a message confirming your online order as soon as you check out. Once our team reviews your web, phone, email or fax order, we will send you a second confirmation with additional details such as estimated ship date and any questions we may have. Finally, your invoice will be emailed to you including a tracking number once your order ships.
Processing time: orders with products in-stock usually may ship within 2-3 business days but may take longer during peak season from Set. - Nov. In the event your order is time sensitive, please alert us.
Wholesale Prices shown online are FOB Sarasota, FL, USA, in US Dollars and are subject to change without notice.
Web policy to protect the exclusivity of our collections, to better serve our brick and mortar clients, and keep our artists busy today and tomorrow, we reserve the right to limit the web exposure of our handmade collections.
By purchasing from Lucuma Designs, you agree NOT to resell our collections on any third-party site including eBay, Amazon, Etsy or others. If you are an online retailer, please review our web policy.
Payment & Terms
you may pay by credit card (Visa, MC or Amex) and your card will be charged when your order ships and only for the products that we ship to you. You will not be charged in advance for backordered products or orders placed with a future date.
Net 30 terms available upon approved credit check and for reorders only. Payment by check is required for all term invoices and a late fee of 2% per month will apply. To apply, please complete this form with at least three active references. During the busy months, this process may take 6-8 weeks.
International Orders are requested to pay by money wire only. Sorry but at this moment Lucuma Designs is unable to process international credit cards. See our International Terms for more information.