Ordering & Terms
$250 minimum initial order. Please submit copy of your resale tax ID.
$100 on reorders or a $10 under minimum fee will apply.
Order online and see first hand what’s new or available, take advantage of online only specials and re-order quickly from your order history!
Order by phone toll free 877-858-2862 Monday - Friday from 9:00 am to 2:00 pm EST except holidays (or use 941-360-8087 from outside the USA).
Order by email email@example.com but remember not to send your sensitive credit card information by email.
Future orders welcome! You will be first in line when products become available again and you help the artists plan ahead. Your credit card will only be charged once your order ships.
Backorders under $60 and/or over 60 days may be canceled at our discretion unless you tell us otherwise. Corresponding backorder shipping charges will apply.
Email updates will keep you informed on your order status. Expect an automatic message confirming your online order as soon as you check out. Once our warehouse team reviews your web, phone, email or fax order, we may email you as needed for additional details. Finally, your invoice will be emailed to you including a tracking number once your order ships.
Processing time: in-stock orders usually ship within 2-3 business days but may take longer during peak season from Set. - Nov. In the event your order is time sensitive, please alert us.
Wholesale Prices shown online are FOB Sarasota, FL, USA, in US Dollars and are subject to change without notice.
Web policy If you carry our collections in your brick and mortar store and have a website, you are welcome to resell our collections in your online shop. But please do review and get familiar with our web policy.
By purchasing from Lucuma Designs, you agree NOT to resell our collections on any third-party site including eBay, Amazon, Etsy or others.
* In order to protect the exclusivity of our collections, for the benefit of most of our brick and mortar clients, and keep our artists busy today and tomorrow, Lucuma Designs reserves the right to limit the web exposure of our handmade collections.
Payment & Terms
Pre-paid: by credit card (Visa, MC or Amex). Your card will be charged for only the products that are shipped and when they ship to you. We do not charge in advance for future or backorders.
Net 30 terms available upon approved credit check and for reorders only. Payment by check is required for all term invoices and a late fee of 2% per month will apply. To apply, please complete this form with at least three active references. During the busy months, this process may take 6-8 weeks.
International Orders are requested to pay by money wire only. Sorry but at this moment Lucuma Designs is unable to process international credit cards. See our International Terms for more information.